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Carriage error or Error Code 5100
Condition: An error occurred in the carriage encoder signal.
Problems and Solutions:
- Smearing or scratches on the carriage slit film
- clean the timing slit film.
- Foreign material or paper debris that obstructs the carriage movement;
- remove foreign material.
- Ink tank conditions;
- re-seat the ink tanks.
- If other solution fail, replace one off the following
- Timing slit disk film
- Carriage unit
- Logic board
- Carriage motor
Line Feed error or Error Code 6000
Condition: An error occurred in the LF encoder signal.
Problems and Solutions:
- Smearing or scratches on the LF / EJ slit film
- clean the LF / EJ slit film.
- Foreign material or paper debris in the LF drive;
- remove foreign material.
- If other solution fail, replace one off the following
- LF / EJ slit film
- LF / EJ timing sensor unit
- Paper feed roller unit
- Logic board
- Paper feed motor
Purge cam sensor error or Error Code 5C00
Condition: An error occurred in
the purge unit.
Problems and Solutions:
- Foreign material or paper debris around the purge drive system unit;
- remove foreign material.
- If other solution fail, replace one off the following
- Purge drive system unit
- Logic board
ASF sensor error or Error Code 5700
Condition: An error occurred in the ASF cam sensor.
Problems and Solutions:
- Replace one of the following:
- ASF unit
- PE sensor board unit
- Logic board
Internal temperature error or Error Code 5400
Condition: The internal temperature is not normal.
Problems and Solutions:
- Replace one of the following:
- Carriage unit
- Logic board
- Print head
Ink absorber is full or Error Code 5B00, 5B01
Condition: The ink absorber is supposed to be full. Message on the Monitor screen or printer LCD:
Ink absorber full. Service required.
Problems and Solutions:
- Ink absorber is full or waste pad inside the printer is almost full
- Replace printer's Ink absorber pad and reset the ink absorber counter value in the EEPROM.
Print head temperature rise error or Error Code 5200
Condition: The print head temperature exceeded the specified value.
Problems and Solutions:
- Turn off the printer and then turn on if error still persist replace Ink cartridge or print head
EEPROM error or Error Code 6800, 6801
Condition: A problem occurred in reading from or writing to the EEPROM.
Problems and Solutions:
VH monitor error or Error Code B200
Condition: The print head voltage is abnormal.
Problems and Solutions:
- Replace Print head and logic board (Replace them at the same time.)
- Replace Power supply unit
- Check and Clean Head contact pin condition of the carriage unit
- Check Cable connection especially the carriage FFC
Carriage lift mechanism error or Error Code 5110
Condition: The carriage did not move up or down properly.
Problems and Solutions:
- Foreign material or paper debris that obstructs the carriage movement
- remove foreign material.
- Consider replacing:
- Switch system unit
- Carriage unit
APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:
- Check for foreign material or paper debris around the purge drive system unit
- remove foreign material.
- Check for foreign material or paper debris around the ASF unit
- remove foreign material.
- If other solution fail, replace one off the following part
- Purge drive system unit
- Logic board
APP sensor error or Error Code 6A90
Condition: An error occurred during paper feeding or purging.
Problems and Solutions:
- check for foreign material or paper debris around the purge drive system unit;
- remove foreign material.
- check for foreign material or paper debris around the ASF unit;
- remove foreign material.
- If other solution fail, replace one off the following part
- Purge drive system unit
- Logic board
Paper feed cam sensor error or Error Code 6B10
Condition: An error occurred in the paper
feed cam sensor during paper feeding from the cassette, or the paper
absorbing a large amount of ink jammed in the PF rear guide.
Problems and Solutions:
- Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper);
- remove the jammed paper and foreign material.
- check for foreign material or paper debris in the cassette or in the PF rear guide;
- remove foreign material.
- If other solution fail, replace one off the following part
- PF pick-up unit
- Logic board
USB Host VBUS overcurrent or Error Code 9000
Condition: The
USB Host VBUS is overloaded.
Problems and Solutions:
Pump roller sensor error or Error Code 5C20
Condition: The pump roller position cannot be detected.
Problems and Solutions:
- Replace Purge drive system unit
Ink tank position sensor error or Error Code 6502
Condition: None of the
ink tank position is detected.
Problems and Solutions:
- check Ink tank position
- Re-seat or replacement of ink tanks
- Replace parts
- Spur unit
- Logic board
Flatbed motor error or Error Code 5012
Condition: An error occurred in the
scanner flatbed motor.
Problems and Solutions:
Valve cam sensor error or Error Code 6C10
Condition: The valve cam sensor was faulty at power-on or when purging was attempted.
Problems and Solutions:
- check for foreign material or paper debris around the purge drive system unit;
- remove foreign material.
- Replace
- Purge drive system unit
- Logic board
